General Assistance

The Town of Hartland General Assistance program hours are Tuesdays and Thursdays from 12:30 pm to 4:00pm.  If you have any questions please contact Susan Frost at (207) 938-4401. After hours calls for EMERGENCIES is 207-416-8394. 

The General Assistance Program provides Hartland residents with assistance for basic needs such as rent, food, non-food, medication, fuel, utilities, and other essential services. All assistance is granted in voucher form and no cash assistance is granted. Financial Eligibility Specialists work actively with applicants to ensure that appropriate in-house and outside community referrals are made to other support services.

What to bring to the interview

Applicants must provide proof of identification for themselves and all household members (i.e. driver’s license, birth certificate, social security card, etc.). Proof of all household income must also be provided. Income and financial resources are not limited to net wages from jobs. Additional income sources include:

  • Cash on hand
  • Income Tax Refunds
  • Unemployment Benefits
  • Child Support Benefits
  • TANF Benefits
  • Social Security Benefits
  • SSI/SSDI Disability Benefits
  • Checking/ Savings
  • Veteran’s Pensions
  • Rental Income
  • Loans
  • Worker’s Compensation
  • Savings Bonds
  • Trust Funds Annuity
  • Life Insurance Policies
  • Retirement Accounts
  • School Loans
  • Financial Resources:
  • Car/ Recreational Vehicles
  • Real Estate Holdings


    With the exception of “first-time” applicants, anyone applying for General Assistance must document their use of income. Current receipts showing how income has been spent are required. Only receipts for basic necessities are considered allowed expenses, which include but are not limited to food, rent, utilities, oil, medication, and work related expenses. If payment of a utility bill is requested, the applicant must provide the entire bill or disconnect notice. Bills are only paid if they are in the applicant’s name. Individuals may be able to receive General Assistance while receiving other forms of public assistance, such as federal food stamps, SSI, and TANF. First time applications may take up to 45 minutes.

    Items not considered basic necessities

  • Phone Bill
  • Cable Television
  • Mail orders
  • Vehicle payments
  • Credit card debts
  • Furniture
  • Loan payments
  • Cigarettes
  • Alcohol
  • Vacation costs
  • Pet care costs
  • Legal fees
  • Late fees
  • Key deposits


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